Chatbots

How much does an AI chatbot cost per month?

AI chatbot pricing depends on conversation volume, the number of seats, training sources, integrations, and whether the vendor charges for setup. A simple website assistant can be cheap, but support-heavy teams need to watch usage limits carefully.

Main cost drivers

• Monthly conversations, resolved tickets, or message credits.
• Number of support agents or admin seats.
• Knowledge base imports, website crawling, and file storage limits.
• CRM, help desk, live chat, and ecommerce integrations.
• Human handoff, analytics, routing, and security features.

Typical monthly budget

Small sites may start under $50 per month. Growing support teams often land between $100 and $500 per month once they add integrations, higher conversation limits, and team controls.

Buying advice

Do not judge a chatbot only by demo answers. Test it on real support questions, refund policies, shipping questions, and edge cases. Track how often it escalates to a human. Then use the calculator to compare chatbot cost against staff time saved.